Frequently asked questions

How do I create an account?

To create an account, click on the 'Sign Up' button on the top right corner of the page. Fill in your details and click 'Sign Up'.

How do I reset my password?

To reset your password, click on the 'Forgot Password' link on the login page. Enter your email address and click 'Reset Password'.

How do I change my password?

To change your password, log in to your account and go to the 'Settings' page. Click on 'Change Password' and enter your new password.

How do I update my account details?

To update your account details, log in to your account and go to the 'Settings' page. Click on 'Edit Profile' and update your details.

How do I delete my account?

To delete your account, log in to your account and go to the 'Settings' page. Click on 'Delete Account' and follow the instructions.

How do I contact customer support?

To contact customer support, click on the 'Contact Us' link on the support page. Fill in your details and message and click 'Submit'.

How do I report a problem?

To report a problem, click on the 'Report a Problem' link on the support page. Fill in the details of the problem and click 'Submit'.

How do I provide feedback?

To provide feedback, click on the 'Feedback' link on the support page. Fill in your details and feedback and click 'Submit'.

How do I request a feature?

To request a feature, click on the 'Request a Feature' link on the support page. Fill in the details of the feature and click 'Submit'.

How do I join the team?

To join the team, click on the 'Join Us' link on the support page. Fill in your details and resume and click 'Submit'.

How do I apply for an internship?

To apply for an internship, click on the 'Internships' link on the support page. Fill in your details and resume and click 'Submit'.

How do I apply for a job?

To apply for a job, click on the 'Careers' link on the support page. Fill in your details and resume and click 'Submit'.

How do I become a partner?

To become a partner, click on the 'Partnerships' link on the support page. Fill in your details and click 'Submit'.

How do I advertise with Sulala?

To advertise with Sulala, click on the 'Advertise' link on the support page. Fill in your details and click 'Submit'.

How do I request a refund?

To request a refund, click on the 'Refunds' link on the support page. Fill in the details of the refund and click 'Submit'.

How do I cancel my subscription?

To cancel your subscription, log in to your account and go to the 'Settings' page. Click on 'Cancel Subscription' and follow the instructions.

How do I change my subscription plan?

To change your subscription plan, log in to your account and go to the 'Settings' page. Click on 'Change Plan' and select the new plan.

How do I update my payment details?

To update your payment details, log in to your account and go to the 'Settings' page. Click on 'Payment Details' and update your details.

How do I view my order history?

To view your order history, log in to your account and go to the 'Orders' page. You can view all your past orders there.

How do I track my order?

To track your order, log in to your account and go to the 'Orders' page. You can track the status of your order there.

Have a question? Contact support